Returns & Exchanges
At SYNCO, we stand behind the quality of our high-performance electronics and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. All returned items must be in their original packaging and include all accessories and documentation.
Initiate Your Request
Log into your SYNCO account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original box, ensuring all cables, manuals, and components are included to avoid restocking fees.
Ship to SYNCO
Affix the prepaid shipping label provided in your confirmation email and drop off the package at any authorized courier location.
Inspection and Refund
Once our technicians verify the unit's condition, your refund or exchange will be processed within 5 to 7 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing